Slices not showing up on portal

[Nirmala Shenoy]

Hello

I had 4 slices reserved for experimentation. They were to expire sometime next week. when I checked just now, I could not find a single slice. When I connect to the nodes – I am able to ssh.

But because the slices are not showing up, I cannot extend them.

any help to make the slices visible is very much appreciated.

[Komal Thareja]

Hi Nirmala,

Are you a member of multiple projects? If so, could you please try the following and see if this helps?

From the portal Go to Experiments -> Projects and Slices, choose the specific project, click on Slices under that project.

Please let us know if this is still an issue.

Alternatively, you could renew the slices from Jupyter Hub with one of the following options:

Option A: Slice commander

• Open a terminal, type slice-commander
• type ls to list your slices
• cd to your slice and then type renew <days>

Option B: Notebook

• List your slices using notebook Start Here -> List All Slices (available under Managing Slices)
• Renew your slices using notebook Start Here -> Extending a Slice Reservation (available under Managing Slices)

 

Thanks,

Komal

 

[Komal Thareja]

Thanks,

Komal

 

• This reply was modified 8 months, 3 weeks ago by Komal Thareja.

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