1. JupyterHub: 403 : Forbidden Access not allowed

JupyterHub: 403 : Forbidden Access not allowed

Home Forums FABRIC General Questions and Discussion JupyterHub: 403 : Forbidden Access not allowed

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  • #912
    JOSEPH BREEN
    Participant

    Hi,

    I have a team member that has logged in and I have added him to the project Service-X_Practice.  However, he cannot access the JupyterHub resource.  He receives the following error:

    403 : Forbidden
    Access not allowed

    Is there anything else that needs to happen for him to have access to the JupyterHub resource?

    User: Muhammad Akhdhor

    Thanks,

    –joe

     

    • This topic was modified 1 year ago by Avatar photoPaul Ruth.
    • This topic was modified 1 year ago by Avatar photoPaul Ruth.
    #913
    Avatar photoPaul Ruth
    Keymaster

    I added JupyterHub access to his account. Please try again.

    Paul

    #914
    JOSEPH BREEN
    Participant

    Paul,

    Thanks.  I had Muhammad try again.  He is still seeing the same error.

    He tried from a completely different browser.

    –joe

    #915
    Avatar photoPaul Ruth
    Keymaster

    Can you try again but make sure that all cookies related to FABRIC and CIlogon are deleted first? There may be some weird state related to the previous attempts. I know you said he tried with a different browser but I just want to make sure he never tried with the new browser before.

    #920
    JOSEPH BREEN
    Participant

    Paul,

    No joy.  Muhammad cleared all browser caches and repeated his efforts with the same result.

    #922
    Avatar photoPaul Ruth
    Keymaster

    Ok, have him try one more time. I fixed another attribute on the backend.

    #934
    JOSEPH BREEN
    Participant

    Paul,

    Still no joy for Muhammad.  We may need to schedule an interactive session with you to test more

    Jason Stidd just signed up today and also ran into the same issue.

    –Joe

    #935
    Avatar photoPaul Ruth
    Keymaster

    I just approved Jason. His account was still pending but should work how. I need to check on Muhammad’s account.

     

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