Unable to request slice initiation.

[Yifang Zhang]

Dear FABRIC Admin,

I was not able to obtain the FABRIC identity token today when I was trying to initiate my slice. Here below is the output I received:

Auto-refresh on load failed: Token refresh failed: 500: HTTP request failed
{"errors":[{"message":"Internal Server Error","details":"An internal error occurred. Please try again or contact support."}],"type":"error","size":1,"status":500}

Other services seems to be healthy and all core APIs and portal responded normally.

May I know if I am missing anything on my fabric slice operation?

Best,

Yifang

[Komal Thareja]

Hi,

Where are you running this Yifang? In jupyter Hub, LoomAI or locally?

It looks like refresh faced because of an invalid refresh token.

Best,

Komal

[Komal Thareja]

Looks like you are using Jupyter Hub. Could you please try File -> Hub Control Panel -> Stop My Server, followed by Start My Server. This shall restart your container and refresh your tokens.

Please let me know if that resolves the issues.

Best,

Komal

[Yifang Zhang]

Thank you so much!

I was able to get that working, now I will restart the server if the token expired.

Best,

Yifang

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