1. Paul Ruth

Paul Ruth

Forum Replies Created

Viewing 15 posts - 226 through 240 (of 274 total)
  • Author
    Posts
  • in reply to: unable to get new Fabric Identity #1257
    Paul Ruth
    Keymaster

      If the token is correct then it should work.   One quirk of Jupyter notebooks is that if you changed something outside of an open notebook you likely need to force the notebook to re-read the update.  I often see this when I update a library (i.e pip install X) or fetch a new token.

      Depending on your setup,  you will at least need to restart the Jupyter kernel by clicking the button with the arrow that loops in a circle.   If you are running this in a custom setup, might need to reload the browser tab that is running the notebook.

      Let me know if this solves the problem.

      Paul

      in reply to: Slice stall on “Configuring” for MAX site via Python API #1243
      Paul Ruth
      Keymaster

        Adam,

        I think this problem has been resolved.  Please retry your experiment.

        Paul

        in reply to: Slice stall on “Configuring” for MAX site via Python API #1242
        Paul Ruth
        Keymaster

          Adam,

          I think this problem has been resolved.  Please retry your experiment.

          Paul

          in reply to: JupyterHub 403 issue #1163
          Paul Ruth
          Keymaster

            Can you try one more time? I think I may have fixed it.

            in reply to: JupyterHub 403 issue #1162
            Paul Ruth
            Keymaster

              Ok, try one more time. If this doesn’t work I will need to get more help.

              in reply to: JupyterHub 403 issue #1156
              Paul Ruth
              Keymaster

                Can you try one more time? I just re-added you to your project.

                in reply to: Containerizing Fabric Python API #1117
                Paul Ruth
                Keymaster

                  You can get the token from the portal link that you posted.  All you need to do is to click create token then download it.  You issue may have been caused by the RENCI power outage the other day.  During the power outage tokens could not be created.

                  Does it work for you today?

                  in reply to: 504 Gateway Time-out to invalid refresh token #1116
                  Paul Ruth
                  Keymaster

                    This is a known bug. It is caused by communication between FABRIC and CILogon.  Occasionally, there is a CIlogon delay  that is long enough to trigger a timeout.   When this happens your token will be revoked and the next time you submit a request to FABRIC you will get an “invalid token” error.

                    In the long term we are trying to avoid this timeout so the tokens will not be revoked.   In the short term the workaround is to download a new token from the portal.  https://portal.fabric-testbed.net/experiments

                    If you are using our JupyterHub, you will need to logout and and log back in to get a new token.

                    in reply to: new jupyterhub issue #1096
                    Paul Ruth
                    Keymaster

                      Jupyterhub is now back up and available.  Please try this again now.

                      in reply to: Unplanned Power Outage #1095
                      Paul Ruth
                      Keymaster

                        All FABRIC production services are now back up and available.

                         

                        in reply to: JupyterHub 403 issue #1087
                        Paul Ruth
                        Keymaster

                          I just tried to manually set your account to “approved”. Let me know if that worked. If not, I probably need to delete you account and have you start over.

                           

                          in reply to: JupyterHub 403 issue #1086
                          Paul Ruth
                          Keymaster

                            I just manually set it to “approved”.  Let me know if that worked.

                            in reply to: Unable login into fabric portal #1085
                            Paul Ruth
                            Keymaster

                              I just approved you.  It should work now.

                              in reply to: Unable login into fabric portal #1079
                              Paul Ruth
                              Keymaster

                                You have a half created production account from a couple months ago that was causing problems. I just deleted it.  Hopefully running the workflow will successfully create your new account.

                                in reply to: JupyterHub 403 issue #1077
                                Paul Ruth
                                Keymaster

                                  I think you need to verify your email address by clicking the link in your email.

                                  Paul

                                Viewing 15 posts - 226 through 240 (of 274 total)