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If the token is correct then it should work. One quirk of Jupyter notebooks is that if you changed something outside of an open notebook you likely need to force the notebook to re-read the update. I often see this when I update a library (i.e pip install X) or fetch a new token.
Depending on your setup, you will at least need to restart the Jupyter kernel by clicking the button with the arrow that loops in a circle. If you are running this in a custom setup, might need to reload the browser tab that is running the notebook.
Let me know if this solves the problem.
Paul
January 18, 2022 at 4:57 pm in reply to: Slice stall on “Configuring” for MAX site via Python API #1243Adam,
I think this problem has been resolved. Please retry your experiment.
Paul
January 18, 2022 at 4:57 pm in reply to: Slice stall on “Configuring” for MAX site via Python API #1242Adam,
I think this problem has been resolved. Please retry your experiment.
Paul
Can you try one more time? I think I may have fixed it.
Ok, try one more time. If this doesn’t work I will need to get more help.
Can you try one more time? I just re-added you to your project.
You can get the token from the portal link that you posted. All you need to do is to click create token then download it. You issue may have been caused by the RENCI power outage the other day. During the power outage tokens could not be created.
Does it work for you today?
This is a known bug. It is caused by communication between FABRIC and CILogon. Occasionally, there is a CIlogon delay that is long enough to trigger a timeout. When this happens your token will be revoked and the next time you submit a request to FABRIC you will get an “invalid token” error.
In the long term we are trying to avoid this timeout so the tokens will not be revoked. In the short term the workaround is to download a new token from the portal. https://portal.fabric-testbed.net/experiments
If you are using our JupyterHub, you will need to logout and and log back in to get a new token.
Jupyterhub is now back up and available. Please try this again now.
All FABRIC production services are now back up and available.
I just tried to manually set your account to “approved”. Let me know if that worked. If not, I probably need to delete you account and have you start over.
I just manually set it to “approved”. Let me know if that worked.
I just approved you. It should work now.
You have a half created production account from a couple months ago that was causing problems. I just deleted it. Hopefully running the workflow will successfully create your new account.
I think you need to verify your email address by clicking the link in your email.
Paul
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