1. Paul Ruth

Paul Ruth

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Viewing 15 posts - 226 through 240 (of 275 total)
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  • in reply to: unable to get new Fabric Identity #1259
    Paul Ruth
    Keymaster

      The bastion key is only needed when you ssh to your VMs.  Invalid token is a separate issue.

      Are you using the FABRIC Jupyterhub or tying to install the API on your own system?

      in reply to: unable to get new Fabric Identity #1257
      Paul Ruth
      Keymaster

        If the token is correct then it should work.   One quirk of Jupyter notebooks is that if you changed something outside of an open notebook you likely need to force the notebook to re-read the update.  I often see this when I update a library (i.e pip install X) or fetch a new token.

        Depending on your setup,  you will at least need to restart the Jupyter kernel by clicking the button with the arrow that loops in a circle.   If you are running this in a custom setup, might need to reload the browser tab that is running the notebook.

        Let me know if this solves the problem.

        Paul

        in reply to: Slice stall on “Configuring” for MAX site via Python API #1243
        Paul Ruth
        Keymaster

          Adam,

          I think this problem has been resolved.  Please retry your experiment.

          Paul

          in reply to: Slice stall on “Configuring” for MAX site via Python API #1242
          Paul Ruth
          Keymaster

            Adam,

            I think this problem has been resolved.  Please retry your experiment.

            Paul

            in reply to: JupyterHub 403 issue #1163
            Paul Ruth
            Keymaster

              Can you try one more time? I think I may have fixed it.

              in reply to: JupyterHub 403 issue #1162
              Paul Ruth
              Keymaster

                Ok, try one more time. If this doesn’t work I will need to get more help.

                in reply to: JupyterHub 403 issue #1156
                Paul Ruth
                Keymaster

                  Can you try one more time? I just re-added you to your project.

                  in reply to: Containerizing Fabric Python API #1117
                  Paul Ruth
                  Keymaster

                    You can get the token from the portal link that you posted.  All you need to do is to click create token then download it.  You issue may have been caused by the RENCI power outage the other day.  During the power outage tokens could not be created.

                    Does it work for you today?

                    in reply to: 504 Gateway Time-out to invalid refresh token #1116
                    Paul Ruth
                    Keymaster

                      This is a known bug. It is caused by communication between FABRIC and CILogon.  Occasionally, there is a CIlogon delay  that is long enough to trigger a timeout.   When this happens your token will be revoked and the next time you submit a request to FABRIC you will get an “invalid token” error.

                      In the long term we are trying to avoid this timeout so the tokens will not be revoked.   In the short term the workaround is to download a new token from the portal.  https://portal.fabric-testbed.net/experiments

                      If you are using our JupyterHub, you will need to logout and and log back in to get a new token.

                      in reply to: new jupyterhub issue #1096
                      Paul Ruth
                      Keymaster

                        Jupyterhub is now back up and available.  Please try this again now.

                        in reply to: Unplanned Power Outage #1095
                        Paul Ruth
                        Keymaster

                          All FABRIC production services are now back up and available.

                           

                          in reply to: JupyterHub 403 issue #1087
                          Paul Ruth
                          Keymaster

                            I just tried to manually set your account to “approved”. Let me know if that worked. If not, I probably need to delete you account and have you start over.

                             

                            in reply to: JupyterHub 403 issue #1086
                            Paul Ruth
                            Keymaster

                              I just manually set it to “approved”.  Let me know if that worked.

                              in reply to: Unable login into fabric portal #1085
                              Paul Ruth
                              Keymaster

                                I just approved you.  It should work now.

                                in reply to: Unable login into fabric portal #1079
                                Paul Ruth
                                Keymaster

                                  You have a half created production account from a couple months ago that was causing problems. I just deleted it.  Hopefully running the workflow will successfully create your new account.

                                Viewing 15 posts - 226 through 240 (of 275 total)