Forum Replies Created
-
Posts
-
You can get the token from the portal link that you posted. All you need to do is to click create token then download it. You issue may have been caused by the RENCI power outage the other day. During the power outage tokens could not be created.
Does it work for you today?
This is a known bug. It is caused by communication between FABRIC and CILogon. Occasionally, there is a CIlogon delay that is long enough to trigger a timeout. When this happens your token will be revoked and the next time you submit a request to FABRIC you will get an “invalid token” error.
In the long term we are trying to avoid this timeout so the tokens will not be revoked. In the short term the workaround is to download a new token from the portal. https://portal.fabric-testbed.net/experiments
If you are using our JupyterHub, you will need to logout and and log back in to get a new token.
I just tried to manually set your account to “approved”. Let me know if that worked. If not, I probably need to delete you account and have you start over.
You have a half created production account from a couple months ago that was causing problems. I just deleted it. Hopefully running the workflow will successfully create your new account.
I will add it but I think your account still needs you to verify your email address by clicking the link in you email.
Paul
