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Paul,
I worked with Austin today too. Something is up with his keys as well. He could no longer pass Mert’s test configuration. He could not even log in at all to the test host or pass the bastion host. I had him create new keys and follow up with Mert to request that Mert reset his keys.
Paul,
I worked with Polina today. She is not able to jump through the bastion and login to the testnode in the process that Mert sent. She can login to the node 128.194.6.201 with her key without issue. However, if she tries to use the bastion host, the login fails. Something seems to be amiss with her username/key pairing on the bastion. Mert may need to explore and/or do a screen share with her to determine more.
Paul,
Still no joy for Muhammad. We may need to schedule an interactive session with you to test more
Jason Stidd just signed up today and also ran into the same issue.
–Joe
To complete this topic: Michael Stealey had Polina and others go to a specific site to get a uuid value.
Paul, I am not sure if you want to post the site on this forum topic or just have people contact the project.
Paul,
No joy. Muhammad cleared all browser caches and repeated his efforts with the same result.
Paul,
Thanks. I had Muhammad try again. He is still seeing the same error.
He tried from a completely different browser.
–joe
Paul,
From Polina: “Good morning Joe. It might’ve worked! I can check my profile and memberships, I’m a member at Jupyterhub and fabric-active-users. Is there something else I should look for to ensure I’m all set?”
I think there is some progress.
From my observation, I still can’t add her to the project. At least, if I start typing her name, I start to receive all the errors to the side about her not being found.
–Joe
Paul,
Polina is trying it and will give some feedback later today. –Joe
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