1. Yaxue Guo

Yaxue Guo

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Viewing 6 posts - 31 through 36 (of 36 total)
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  • in reply to: Can’t make first slice using Portal interface #2087
    Yaxue Guo
    Keymaster

      This screenshot has been added to the guide article. And clicking the link of “Portal” in the red square will lead you to the slice builder page(same effect as clicking on “Create Slice” button in the other case for users with existing slices). This UI will be improved soon by adding buttons “Create Slice in Portal” and “Create Slice in JupyterHub” (Github ticket). But for now could you please click the link and try slice builder? Thanks!

      in reply to: Can’t make first slice using Portal interface #2079
      Yaxue Guo
      Keymaster

        Hi Nick,

        Thanks for pointing out this usability issue! Your opinion is insightful and really matters to us.  I’ve updated the user guide for now to include screenshots and guidance for users with no project/ no slice. In the callout message you mentioned saying “We couldn’t find your slice. Please create slices from Portal or JupyterHub …” The links to portal slice builder and JupyterHub are clickable and will lead you to corresponding pages. I’ll also update this callout message to include an obvious “Create Slice” button soon as a request added to this Github issue, then update the guide article accordingly.

        Yaxue

        in reply to: FABRIC misspelled on projects tab #2050
        Yaxue Guo
        Keymaster

          Oops… Thank you for catching this typo! I created a ticket: https://github.com/fabric-testbed/fabric-portal/issues/187 . Could you please record any other issues (could be functional bug or usability issue) you found during your use of FABRIC Portal?  Thanks again for your time and help!

          in reply to: CORS error adding SSH public key to account #2039
          Yaxue Guo
          Keymaster

            I think it may be the issue of browser, not OS.

            Hi Nick, are you using any plugin/ extension in your Firefox browser? If so can you disable them and try again?

            By the way, I found a similar question from StackOverflow with multiple possible answers: https://stackoverflow.com/questions/24371734/firefox-cross-origin-request-blocked-despite-headers

            in reply to: CORS error adding SSH public key to account #2030
            Yaxue Guo
            Keymaster

              Hi Nicholas,

              I just tried the “Upload Public Key” function from production portal in Firefox and it works as expected without any CORS error. I will contact our backend service team and double-check the CORS config for UIS API services. And will also improve the portal UI to provide more detailed status by toast messages.

              Could you please use the “Generate SSH Key Pair” function instead for now? Thanks for providing your feedback!

              Yaxue

              in reply to: Unable login into fabric portal #1073
              Yaxue Guo
              Keymaster

                Hi Tejasri,

                Sorry that you run into the login issue. Have you tried using another browser (Chrome, Firefox or Safari) to login? Or please try clearing cache&cookies in your current browser first then login again. Please let me know if this works or not. I’ll ask our COmanage coordinator to verify your account status too.

                Best,

                Yaxue

              Viewing 6 posts - 31 through 36 (of 36 total)