1. Yaxue Guo

Yaxue Guo

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Viewing 15 posts - 1 through 15 (of 41 total)
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  • in reply to: Date format error when extending slice #9791
    Yaxue Guo
    Keymaster

      Hi Maureen,

      Thank you for reporting this! We’ve identified the cause — it’s a bug introduced in a recent update that affects
      slice access when the lease end time hasn’t been fully assigned yet. A fix will be deployed today.

      Apologies for the inconvenience, and please let us know if the issue persists after today.

      Best,

      Yaxue

      in reply to: Date format error when extending slice #9787
      Yaxue Guo
      Keymaster

        Hi Aggelos,

        Thank you for reporting this.

        We identified the root cause: the Lease End at field was being initialized using the raw API timestamp format, which was missing the required timezone offset formatting. This only caused problems when clicking Extend without first modifying the date picker, which matches the exact scenario you described.

        A fix has now been implemented and will be deployed shortly. After deployment, you should no longer need to manually adjust the time before clicking Extend.

        In the meantime, the current workaround is to slightly modify the Lease End at value using the date picker before submitting the extension.

        Thank you again for your patience and for helping us track this down.

        Best,
        Yaxue

        in reply to: Troubles viewing Resource Informations of any site #9433
        Yaxue Guo
        Keymaster

          Hi Giandomeni,

          The issue has been fixed on the Portal side (https://portal.fabric-testbed.net/resources/overview). Could you please check again and confirm everything looks good now?

          Have a wonderful day.

          Best regards,
          Yaxue

          in reply to: Troubles viewing Resource Informations of any site #9432
          Yaxue Guo
          Keymaster

            Hi Giandomeni,

            Thanks for reporting this issue. It was caused by a recent backend package update, and we’ve already implemented a fix. The update should be live within the next few minutes. I’ll follow up to confirm once the deployment is complete.

            Thanks for your patience.

            Best regards,
            Yaxue

            in reply to: Trouble Accessing Slices #9420
            Yaxue Guo
            Keymaster

              Hi Tejas,

              We are performing maintenance on FABRIC starting today at 11:00 AM EST to switch Kafka, in response to upstream maintenance at UKY. All existing slices will be preserved.

              Please see the maintenance notice here: https://learn.fabric-testbed.net/forums/topic/fabric-maintenance-notice-today-at-1100-am-est/.

              Kindly stay tuned to the forum for updates on when the maintenance is completed. Thank you for your patience.

              Best regards,
              Yaxue

              in reply to: Date format error when extending slice #9245
              Yaxue Guo
              Keymaster

                Hi Xavier,

                Thank you for the feedback! The fix has already been deployed, so you should now be seeing the updated behavior.

                From your earlier screenshot, I noticed that the “Lease End at” field was still showing the default time. The portal backend requires this value to include a timezone offset, but the default time displayed on the page does not include it. If the field isn’t modified, the old format is sent to the backend, which causes the request to be rejected.

                As a quick test, could you please click the Lease End at field, adjust the time slightly (either using the picker or by typing), and then click Extend again?

                Thanks again for your patience and for helping us track this down!

                Best,
                Yaxue

                in reply to: Date format error when extending slice #9240
                Yaxue Guo
                Keymaster

                  Hi Xavier,


                  The problem was due to how the date was being formatted when extending a slice. We’ve just fixed it so it now matches what the system expects. You should be able to extend your slice without any errors now.

                  Feel free to reach out again if anything else comes up!

                  Best,

                  Yaxue

                  in reply to: Date format error when extending slice #9228
                  Yaxue Guo
                  Keymaster

                    Hi Xavier,

                    Thanks for flagging this! I’ll check into it and let you know once I have an update.

                    Best,
                    Yaxue

                    in reply to: The cluster are crowed together. #8046
                    Yaxue Guo
                    Keymaster

                      Hi Yuanjun,

                      Thanks for reporting this issue! It’s due to a style package update that Portal is using. I’m working on fixing the package dependency issues and the update will be deployed tomorrow, on 01/15. Thanks for your patience and understanding.

                      Best,

                      Yaxue

                      in reply to: The delete slice key seems idle #8043
                      Yaxue Guo
                      Keymaster

                        Hi Yuanjun,

                        Thanks for reporting this issue! It’s due to a style package update that Portal is using. I’m working on fixing it and the update will be deployed on 01/15. Thanks for your patience.

                        Best,

                        Yaxue

                        in reply to: Issue displaying slice topology #7728
                        Yaxue Guo
                        Keymaster

                          Hi Justas,

                          Thank you for bringing this issue to our attention. We noticed that both slices you created include sub-interfaces for SmartNICs, which aren’t yet supported by the Portal Slice Viewer. Our team is actively working to expand Portal Slice Viewer’s capabilities to align with JupyterHub and FABLib features.

                          We’re planning to implement this feature in release 1.8, scheduled for early January 2025. We appreciate your patience and understanding as we work towards this enhancement!

                          Yaxue

                          in reply to: Cannot create L2 Network Service in Fabric Portal #6802
                          Yaxue Guo
                          Keymaster

                            Hi Klodian,

                            The issue has been fixed. Could you please try again? Thank you for your patience and help!

                            Best regards,

                            Yaxue

                            in reply to: Cannot create L2 Network Service in Fabric Portal #6776
                            Yaxue Guo
                            Keymaster

                              Hi Klodian,

                              Thank you for reporting this! There is an issue in Portal Slice Builder and I’ll fix it as soon as possible then let you know.

                              Best,

                              Yaxue

                               

                              in reply to: Test post #6390
                              Yaxue Guo
                              Keymaster

                                Reply to test post. Please ignore.

                                in reply to: Test post #6388
                                Yaxue Guo
                                Keymaster

                                  Reply to test post. Please ignore.

                                Viewing 15 posts - 1 through 15 (of 41 total)