1. Yaxue Guo

Yaxue Guo

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Viewing 15 posts - 1 through 15 (of 39 total)
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  • in reply to: Troubles viewing Resource Informations of any site #9433
    Yaxue Guo
    Keymaster

      Hi Giandomeni,

      The issue has been fixed on the Portal side (https://portal.fabric-testbed.net/resources/overview). Could you please check again and confirm everything looks good now?

      Have a wonderful day.

      Best regards,
      Yaxue

      in reply to: Troubles viewing Resource Informations of any site #9432
      Yaxue Guo
      Keymaster

        Hi Giandomeni,

        Thanks for reporting this issue. It was caused by a recent backend package update, and we’ve already implemented a fix. The update should be live within the next few minutes. I’ll follow up to confirm once the deployment is complete.

        Thanks for your patience.

        Best regards,
        Yaxue

        in reply to: Trouble Accessing Slices #9420
        Yaxue Guo
        Keymaster

          Hi Tejas,

          We are performing maintenance on FABRIC starting today at 11:00 AM EST to switch Kafka, in response to upstream maintenance at UKY. All existing slices will be preserved.

          Please see the maintenance notice here: https://learn.fabric-testbed.net/forums/topic/fabric-maintenance-notice-today-at-1100-am-est/.

          Kindly stay tuned to the forum for updates on when the maintenance is completed. Thank you for your patience.

          Best regards,
          Yaxue

          in reply to: Date format error when extending slice #9245
          Yaxue Guo
          Keymaster

            Hi Xavier,

            Thank you for the feedback! The fix has already been deployed, so you should now be seeing the updated behavior.

            From your earlier screenshot, I noticed that the “Lease End at” field was still showing the default time. The portal backend requires this value to include a timezone offset, but the default time displayed on the page does not include it. If the field isn’t modified, the old format is sent to the backend, which causes the request to be rejected.

            As a quick test, could you please click the Lease End at field, adjust the time slightly (either using the picker or by typing), and then click Extend again?

            Thanks again for your patience and for helping us track this down!

            Best,
            Yaxue

            in reply to: Date format error when extending slice #9240
            Yaxue Guo
            Keymaster

              Hi Xavier,


              The problem was due to how the date was being formatted when extending a slice. We’ve just fixed it so it now matches what the system expects. You should be able to extend your slice without any errors now.

              Feel free to reach out again if anything else comes up!

              Best,

              Yaxue

              in reply to: Date format error when extending slice #9228
              Yaxue Guo
              Keymaster

                Hi Xavier,

                Thanks for flagging this! I’ll check into it and let you know once I have an update.

                Best,
                Yaxue

                in reply to: The cluster are crowed together. #8046
                Yaxue Guo
                Keymaster

                  Hi Yuanjun,

                  Thanks for reporting this issue! It’s due to a style package update that Portal is using. I’m working on fixing the package dependency issues and the update will be deployed tomorrow, on 01/15. Thanks for your patience and understanding.

                  Best,

                  Yaxue

                  in reply to: The delete slice key seems idle #8043
                  Yaxue Guo
                  Keymaster

                    Hi Yuanjun,

                    Thanks for reporting this issue! It’s due to a style package update that Portal is using. I’m working on fixing it and the update will be deployed on 01/15. Thanks for your patience.

                    Best,

                    Yaxue

                    in reply to: Issue displaying slice topology #7728
                    Yaxue Guo
                    Keymaster

                      Hi Justas,

                      Thank you for bringing this issue to our attention. We noticed that both slices you created include sub-interfaces for SmartNICs, which aren’t yet supported by the Portal Slice Viewer. Our team is actively working to expand Portal Slice Viewer’s capabilities to align with JupyterHub and FABLib features.

                      We’re planning to implement this feature in release 1.8, scheduled for early January 2025. We appreciate your patience and understanding as we work towards this enhancement!

                      Yaxue

                      in reply to: Cannot create L2 Network Service in Fabric Portal #6802
                      Yaxue Guo
                      Keymaster

                        Hi Klodian,

                        The issue has been fixed. Could you please try again? Thank you for your patience and help!

                        Best regards,

                        Yaxue

                        in reply to: Cannot create L2 Network Service in Fabric Portal #6776
                        Yaxue Guo
                        Keymaster

                          Hi Klodian,

                          Thank you for reporting this! There is an issue in Portal Slice Builder and I’ll fix it as soon as possible then let you know.

                          Best,

                          Yaxue

                           

                          in reply to: Test post #6390
                          Yaxue Guo
                          Keymaster

                            Reply to test post. Please ignore.

                            in reply to: Test post #6388
                            Yaxue Guo
                            Keymaster

                              Reply to test post. Please ignore.

                              in reply to: Project member I did not specify is being added to my project #5257
                              Yaxue Guo
                              Keymaster

                                Hi Fraida,

                                Thank you for reporting this issue! I’ll work with our back-end team to update the API to ensure exact match for searching user by email. Also Portal UI regarding the project member/ owner management will be updated to address the existing usability issues in the upcoming FABRIC Portal v1.5.1 release (around September 20, 2023). Please stay tuned!

                                Thanks again for your help and patience.

                                Best,

                                Yaxue

                                in reply to: Project member I did not specify is being added to my project #5255
                                Yaxue Guo
                                Keymaster

                                  Hi Fraida,

                                  Before you upload the CSV file, does this project have any existing project members? Portal queries the back-end services to search users by the email per the CSV file. Could you please also send the .CSV file to yaxueguo@renci.org so that I can try reproducing this issue? Thank you!

                                  Yaxue

                                Viewing 15 posts - 1 through 15 (of 39 total)